Secure Retail Finance
Halifax uses Xiscan to audit modem usage
Formed over 150 years ago, the Halifax is one of the UK's
most established providers of financial services. With 20 million customers,
3.4 million shareholders and 37,000 members of staff, it has been independently
judged as the best known and most highly regarded of all retail financial
services brands in the UK. More people have mortgages and savings accounts with
the Halifax than with any other organisation and they offer a wide range of
personal financial services - including long term savings, home, motor and
creditor insurance, retail banking, consumer credit and share dealing.
The financial services industry is continuing to change at
an increasing pace, with a growing interest in new channels such as the
Internet. The Halifax are grasping these new challenges and taking advantage of
the opportunities that are opening up to build on the existing strength of
However, these opportunities sometimes present risks and the
Halifax are committed to creating an efficient, safe trading environment for
customers. In order to help them achieve just that, they used Xiscan to review
and audit their modem security strategy. The Halifax was interested in
Xiscans extensive configuration and analysis features.
Prior to configuring Xiscan to perform voice and data
scans, the telephone infrastructure had to be analysed. A Pre-Audit Site Survey
was completed to develop a thorough understanding of the Halifaxs
dialling requirements. It was only with this information, and full agreement
from other internal parties, that scanning could commence. Many scans were
performed at night users unaware that their immediate telephone network
was being reviewed.
The comprehensive scanning exercise allowed the Halifax to
review Xiscans rich feature set. The Configuration Manager and
Interactive tool were found to be intuitive and scan sessions were easily
created. The resulting summaries from the Reporting Tool were clear and
understandable. Information produced has helped develop the organisations
security strategy and modem policy.
Xiscan was found to provide vital security support for the
identification and location of modems on the network. Its reporting features
allow clear, easily understood results to be produced, which enhance the
corporate security strategy.
Our aim is to eliminate the use of modems
wherever possible, in line with our commitment to optimum security. Xiscan gave
us an excellent detection and reporting capability in the pursuit of
Manager - Technology