The Configuration Manager provides the user interface to the core database. Through it the user can customise the operation of Xiscan, load the telephone numbers for the organisation, and configure how and when scans will be run. Telephone numbers can be loaded either by directly importing an organisation's telephone list or by generating numbers through the graphical interface.

Xiscan Interactive is designed for day-to-day interactive telephone scanning, using an intuitive graphical interface. Once a scan is running, the user has access to real time monitoring information to enable them to track the progress of a scan, and to monitor modem status. Interactive controls are also provided to stop, restart or abandon an executing scan. If the user starts a scan which has been configured to run later that day (or anytime in the future), the scan pauses and automatically restarts when the scans start time is reached, providing a limited degree of unattended scanning.

The Call Analyser is a revolutionary capability, unique to Xiscan. Using five complementary techniques, the Call Analyser can determine the characteristics of each call with unprecedented accuracy. This not only allows better discrimination between fax and modem line usage, but also extends capability, allowing Xiscan to be used in identifying unused lines, for example.
[Call Analysis is not available as a web demonstation]

Xiscan provides summary reporting features, accessible through a web-based interface. Two classes of reports are available:

To better integrate into Enterprise environments, Xiscan version 6 allows offline batch reporting.

Version 6.4 extends the reporting infrastructure to include user-customisable reports.